FAQs

What payment methods are accepted on the site

Accepted payment methods are American Express, Apple Pay, Visa, Mastercard, JCB, Google Pay, Discover, and Diners Club.

What is a delivery fee

We offer free shipping for all orders.

How long does it take for my order to arrive

It usually takes 5-10 business days to deliver after order confirmation.

How can I track my order
Get all your package information using your tracking number from our
 
FOLLOW YOUR PACKAGEsection.
How can I make a refund

Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at hi@fishingshoes.com for your general queries.

What is your return policy

We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

How much is the restocking fee

We do not charge a restocking fee on returns.

How much is the return shipping fee

The return shipping fee must be borne by the customer himself.

Contact Us

If you have any questions about this FAQs page, You can contact us:

  • By email: hi@fishingshoes.com
  • By visiting this page on our website: https://fishingshoes.com/contact
  • By phone number: +60 108 222 106
  • By mail: 48, Jalan Residensi Villa Mutiara 4, Kampung Cempedak, 14120 Simpang Ampat, Pulau Pinang, Malaysia